Shipping Policy

Thank you for shopping with CourtJersey. This Shipping Policy explains the general processing and delivery procedures for orders placed through CourtJersey.com.

Order Processing

Orders are generally processed within 1–7 business days after successful payment confirmation.

Orders are normally not processed on weekends or applicable public holidays.

During holidays, promotional periods, or periods of unusually high order volume, processing may require additional time.

Shipping Availability

We ship to eligible destinations available during checkout.

Shipping availability may vary depending on the destination, product, carrier availability, and other operational factors.

Shipping Rates

Available shipping methods and applicable shipping charges, if any, will be displayed during checkout before you complete your order.

Shipping rates may vary depending on the destination, order details, available shipping method, and other applicable factors.

The shipping charge displayed during checkout will apply to your order unless otherwise expressly stated.

Estimated Delivery Time

After an order has been processed and dispatched, standard delivery generally takes approximately:

12–21 business days

This estimated delivery period does not include the 1–7 business day processing period.

Delivery times are estimates and may vary depending on the destination, customs procedures, carrier operations, local delivery services, weather conditions, public holidays, and circumstances outside our reasonable control.

Tracking Your Order

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow reasonable time for tracking information to become active in the carrier's system.

Shipping Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible at:

service@CourtJersey.com

We cannot guarantee that shipping information can be changed after an order has entered fulfillment or has been dispatched.

Customs, Duties and Taxes

International shipments may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by authorities or carriers in the destination country or region.

Unless such charges are expressly collected during checkout, customers may be responsible for applicable charges imposed by local authorities or carriers.

Shipping Delays

Delivery estimates are not guaranteed unless expressly stated otherwise.

Delays may occur due to customs processing, carrier disruptions, severe weather, public holidays, incorrect or incomplete addresses, unusually high shipping volumes, or other circumstances outside our reasonable control.

Lost or Damaged Packages

If tracking information indicates an unusual delivery problem, or if your package arrives materially damaged, please contact us at:

service@CourtJersey.com

Please provide your order number and, where applicable, relevant photographs or other information that may help us review the issue.

Contact Information

CourtJersey

Operated by: HK KDR NETWORK TECHNOLOGY LIMITED
Email: service@CourtJersey.com
Phone: +852 9290 0495
Registered Address: RM. 517, NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, KOWLOON, HK