FAQ

What does CourtJersey offer?

CourtJersey offers sport-inspired apparel designed to bring the energy and style of the game into everyday wear. Our current collections include basketball jerseys, baseball jerseys, jackets, and other selected court-inspired styles.

How do I choose the right size?

Please review the available size options on each product page before ordering. Fit may vary slightly depending on the style and construction of the garment.

For additional guidance, please visit our Sizing & Fit page.

How do the jerseys fit?

Many of our jersey styles feature an athletic-inspired fit designed to provide comfort and freedom of movement.

If you prefer a more relaxed or oversized look, consider choosing a larger size when available.

What materials are used for the jerseys?

Material and construction may vary by product.

Many of our basketball and baseball jersey styles are made from polyester fabrics selected for comfort, breathability, moisture management, and quick-drying performance.

Please refer to the individual product description for information about a specific item.

How should I care for my jersey?

For many jersey styles, machine washing is suitable. To help preserve the fabric, shape, and decorative details, we recommend using a gentle wash cycle with mild detergent and avoiding tumble drying when indicated.

Always check the product information and garment care label before washing.

Will product colors look exactly the same as they do online?

We make reasonable efforts to display product colors accurately. However, slight differences may occur because of photography, lighting conditions, screen settings, and device displays.

Can I change or cancel my order?

If you need to request a change or cancellation, please contact us as soon as possible after placing your order.

Whether a change or cancellation is possible depends on the status of your order. Once an order has entered fulfillment or has been shipped, changes or cancellations may no longer be possible.

How long does shipping take?

Processing and delivery times may vary depending on the destination, product availability, order volume, and shipping method.

Please visit our Shipping Policy for current processing, shipping, and delivery information.

How can I track my order?

When tracking information is available, it will be provided after your order has been shipped.

Please allow some time for the carrier's tracking system to update after receiving your tracking information.

What if I receive an incorrect or damaged item?

If your order arrives damaged, defective, or different from what you ordered, please contact our customer service team promptly.

Include your order information and clear photos showing the issue so that we can review the situation and assist you.

Can I return an item?

Return eligibility depends on the condition of the item and the requirements stated in our current return policy.

Please review our Refund & Return Policy before sending any product back. Do not return an item to an address without following the return instructions provided by CourtJersey.

How will I receive a refund?

Approved refunds are generally issued to the original payment method. The time required for the funds to appear may depend on your bank or payment provider.

Please refer to our Refund & Return Policy for complete refund information.

What payment methods do you accept?

Available payment methods are displayed during checkout. Payment availability may vary depending on your location and the payment services available through our store.

For additional information, please review our Payment Policy.

How can I contact CourtJersey?

If you have questions about a product, sizing, an existing order, shipping, returns, or other store-related matters, please contact us through the contact information provided on our Contact Us page.

When contacting us about an existing order, please include your order number so we can assist you more efficiently.